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Delivery

Collection from Showroom

Customers are welcome to collect their orders directly from our showroom in Reading, Berkshire. Please note that collection is subject to stock availability. To ensure your items are ready for pick-up, we recommend contacting our showroom team in advance. They will confirm the stock levels and arrange a convenient collection time for you.

Showroom Address:
Unit 49, Easter Park, Benyon Road, Silchester, Reading, Berkshire, RG7 2PQ

Contact Information:

Delivery Options

We offer reliable delivery services via DHL and The Pallet Network to ensure your order reaches you in perfect condition and in a timely manner.

DHL Delivery

DHL is our preferred courier for smaller parcels and packages. Their extensive network and fast delivery times make them an excellent choice for your delivery needs.

Delivery Time: Typically, orders shipped via DHL are delivered within 2-5 business days.

Tracking: Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order’s progress on the DHL website.

The Pallet Network Delivery

For larger or bulkier items, we utilise The Pallet Network. This service ensures that your larger orders are handled with care and delivered securely.

Delivery Time: Orders shipped via The Pallet Network typically arrive within 3-7 business days.

(Subject to stock availability and manufacturers lead times).

Tracking: You will receive a tracking number once your order has been dispatched. This number can be used to track your delivery on The Pallet Network’s website.

General Delivery Information

  • Order Processing: Orders are processed within 1-2 business days. During peak times, processing may take slightly longer.
  • Delivery Charges: Delivery charges vary depending on the size and weight of your order. The exact delivery cost will be calculated at checkout.
  • International Delivery: Currently, we only offer delivery within the UK.

If you have any questions regarding our delivery options or need assistance with your order, please do not hesitate to contact our customer service team. We are here to help ensure your shopping experience is seamless and enjoyable.

Customer Service Contact Information: